🌍 Germany · Europe · Worldwide
Contact – Die Prinzen Sweets | Arabic Sweets
Do you have questions about our Arabic sweets, an order or our Private Label offer? Die Prinzen Sweets is here for you – in Germany, all across Europe and beyond! Use our Live Chat at the bottom left – direct access to our customer service, available 24/7!
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Live Chat – No AI Bot, Real Customer Service!
Click the chat button bottom left – our team responds within the shortest time. Available 24/7 in German, Arabic and English.
24/7 Available
No Bot
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Contact Details – Die Prinzen Sweets
Phone · Email · Address · Online Shop
We at Die Prinzen Sweets are reachable for you – by phone, email or in person at our store in Saarbrücken, Germany. We respond within 24 hours – whether you are in Germany, France, Austria or any other EU country.
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Address
Breite Str. 11
66115 Saarbrücken
Germany
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Opening Hours – Die Prinzen Sweets Saarbrücken
When we are personally available for you
Visit us in person at our store at Breite Str. 11 in Saarbrücken, Germany. Online orders at Die Prinzen Sweets are possible anytime – 24 hours a day, 7 days a week.
Monday – Sunday
10:00 AM – 8:00 PM Open Daily
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Die Prinzen Sweets delivers across Europe
Order Arabic sweets anywhere in Europe
Die Prinzen Sweets delivers Arabic sweets not only in Germany but to over 26 EU countries. Free shipping from €69 in Germany and from €150 across Europe. Whether you are in London, Paris, Vienna, Amsterdam or Madrid – we deliver fresh and safely to you. All details on our shipping page.
🇩🇪 Germany
🇦🇹 Austria
🇨🇭 Switzerland
🇫🇷 France
🇧🇪 Belgium
🇳🇱 Netherlands
🇱🇺 Luxembourg
🇮🇹 Italy
🇪🇸 Spain
🇸🇪 Sweden
🇩🇰 Denmark
🌍 + 15 more
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Frequently Asked Questions – Die Prinzen Sweets
Click on a question to see the answer
Does Die Prinzen Sweets deliver across Europe?
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Yes! Die Prinzen Sweets delivers Arabic sweets to over 26 EU countries. Free shipping from €69 in Germany and from €150 across Europe. Orders from France, Austria, Belgium, Luxembourg, the Netherlands and many more countries are very welcome. All details on our
shipping page.
Are all products from Die Prinzen Sweets halal certified?
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Yes – all products from Die Prinzen Sweets are halal certified. We use no pork gelatin, no alcohol and no non-halal ingredients. All products are handcrafted in our Saarbrücken workshop following traditional Syrian recipes.
How long does delivery take at Die Prinzen Sweets?
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Within Germany we deliver in 2-4 business days. Across Europe in 4-7 business days. Every order at Die Prinzen Sweets is freshly prepared, carefully packed and quickly dispatched. For questions about your order contact us at
info@prinzensweets.de.
Does Die Prinzen Sweets offer Private Label products?
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Yes! Die Prinzen Sweets is the only provider in Germany offering Arabic sweets as Private Label. Baklava, Maamoul and oriental specialties under your own brand – made in Germany, deliverable across Europe. More info on our
Private Label page.
Can I order from Die Prinzen Sweets as a business?
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Yes – Die Prinzen Sweets also supplies businesses, restaurants, cafés and events. We offer volume discounts and individual solutions for corporate customers. Contact us directly at
+49 176 89501155 or
info@prinzensweets.de.
How long do Die Prinzen Sweets products stay fresh?
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Our Baklava and Arabic sweets last 2-3 weeks at room temperature. In the fridge up to 6 weeks. Halal gummy sweets and snacks have a shelf life of 6-12 months. The exact best-before date is printed on every package.
Can I send an order as a gift?
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Yes – Die Prinzen Sweets offers gift packaging for all occasions: weddings, Eid, Ramadan, birthdays, corporate events and more. Simply leave a note with your order or contact us directly. We pack every parcel with love.
What payment methods does Die Prinzen Sweets accept?
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We accept all common payment methods: credit card (Visa, Mastercard), PayPal, Klarna, instant bank transfer and advance payment by bank transfer. All payments are securely encrypted.
Can I return my order?
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As our products are fresh food items, returns are generally not possible for hygiene reasons. Should your order arrive damaged or incorrect, please contact us immediately at
info@prinzensweets.de – we will find a quick solution!
Where can I follow Die Prinzen Sweets on social media?
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Follow Die Prinzen Sweets on Instagram and Facebook for new products, special offers and oriental recipe ideas. Search for "Die Prinzen Sweets" or "prinzensweets" on the respective platforms.
Are Die Prinzen Sweets products vegan?
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Some of our products are vegan – for example certain nut mixes and dried fruits. Traditional Baklava and Maamoul however contain butter and are therefore not vegan. Please check the ingredient list of each product in the shop or contact us directly.
Are there allergens in Die Prinzen Sweets products?
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Yes – many of our products contain nuts (pistachios, almonds, cashews), gluten (wheat flour) and dairy products (butter). All allergens are clearly labelled on the packaging. For specific allergies we recommend contacting us before ordering.
🟢 How does the Live Chat at Die Prinzen Sweets work?
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At the bottom left of every page you will find our Live Chat button. This is not an AI bot – it is a direct line to our real customer service team! Write to us anytime – we respond within the shortest time. The chat is available 24/7 and ideal for quick questions about orders, shipping, products or Private Label enquiries.
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Write to us – Die Prinzen Sweets responds quickly!
Direct message · Response within 24 hours
Use our contact form – whether you have questions about orders, shipping, Private Label or general enquiries. Die Prinzen Sweets will respond to you within the shortest time. Or use the 🟢 Live Chat bottom left for immediate help!
