{"id":12235,"date":"2025-11-12T10:50:11","date_gmt":"2025-11-12T10:50:11","guid":{"rendered":"https:\/\/prinzensweets.de\/widerrufsbelehrung\/"},"modified":"2026-06-07T19:44:04","modified_gmt":"2026-06-07T19:44:04","slug":"widerrufsbelehrung","status":"publish","type":"page","link":"https:\/\/prinzensweets.de\/en\/widerrufsbelehrung\/","title":{"rendered":"widerrufsbelehrung"},"content":{"rendered":"\n\n<form class=\"woocommerce-form woocommerce-form-order-withdrawal-request order-withdrawal-request\" method=\"post\">\n\t\n\t<div class=\"eu-owb-notice-wrapper\"><\/div>\n\n\t<div class=\"eu-owb-form-fields\">\n\t\t\t\t\t<div class=\"form-row form-row-full form-row-order-number validate-required\" id=\"order-withdrawal-request-order-number_field\" data-priority=\"\"><label for=\"order-withdrawal-request-order-number\" class=\"required_field\">Contract Identification, e.g. order number&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"order_number\" id=\"order-withdrawal-request-order-number\" placeholder=\"\"  value=\"\" maxlength=\"20\" aria-required=\"true\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-full form-row-email validate-email validate-required\" id=\"order-withdrawal-request-email_field\" data-priority=\"\"><label for=\"order-withdrawal-request-email\" class=\"required_field\">Email&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"email\" id=\"order-withdrawal-request-email\" placeholder=\"\"  value=\"\" aria-required=\"true\" autocomplete=\"email\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-full form-row-email-repeat validate-required\" id=\"order-withdrawal-request-email-repeat_field\" data-priority=\"\"><label for=\"order-withdrawal-request-email-repeat\" class=\"required_field\">Email (repeat)&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"email_repeat\" id=\"order-withdrawal-request-email-repeat\" placeholder=\"\"  value=\"\" aria-required=\"true\" autocomplete=\"email\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-first form-row-first-name\" id=\"order-withdrawal-request-first-name_field\" data-priority=\"\"><label for=\"order-withdrawal-request-first-name\" class=\"\">First name&nbsp;<span class=\"optional\">(optional)<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"first_name\" id=\"order-withdrawal-request-first-name\" placeholder=\"\"  value=\"\" maxlength=\"40\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-last form-row-last-name\" id=\"order-withdrawal-request-last-name_field\" data-priority=\"\"><label for=\"order-withdrawal-request-last-name\" class=\"\">Last name&nbsp;<span class=\"optional\">(optional)<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"last_name\" id=\"order-withdrawal-request-last-name\" placeholder=\"\"  value=\"\" maxlength=\"40\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"clear\"><\/div>\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"order-supports-partial-withdrawal hidden\">\n\t\t\t\t\t<div class=\"form-row form-row-full form-row-manually-select-items\" id=\"manually-select-items_field\" data-priority=\"\"><span class=\"woocommerce-input-wrapper\"><label class=\"checkbox \" ><input type=\"checkbox\" name=\"manually_select_items\" id=\"manually-select-items\" value=\"1\" class=\"input-checkbox \"  \/> I want to select the items to cancel manually.&nbsp;<span class=\"optional\">(optional)<\/span><\/label><\/span><\/div>\n\t\t\t\t\t<span class=\"notice eu-owb-woocommerce-select-certain-items-desc\">You will receive an email confirming receipt of your withdrawal request. In the email, you will find a link that allows you to select the items you wish to return.<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t<input type='hidden' name='lang' value='en' \/>\n\t\t\t<div class=\"form-row form-row-submit\" id=\"order-withdrawal-request-submit\">\n\t\t\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"c2aaa832f6\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/12235\" \/>\t\t\t<button type=\"submit\" class=\"woocommerce-button button woocommerce-form-return_request__submit\" name=\"order_withdrawal_request\" value=\"Confirm withdrawal\">Confirm withdrawal<\/button>\n\t\t<\/div>\n\t\n\t<div class=\"clear\"><\/div>\n\t<\/form>\n\n\n<h1>Returns &#038; Refund Policy<\/h1>\n\n<p>\nThis Returns &#038; Refund Policy applies to all orders placed through our online store, Prinzen Sweets.\n<\/p>\n\n<h2>Right of Withdrawal<\/h2>\n\n<p>\nConsumers have the right to withdraw from their purchase within 14 days without providing a reason.\n<\/p>\n\n<p>\nThe withdrawal period expires 14 days after the day on which you, or a third party designated by you (other than the carrier), take possession of the goods.\n<\/p>\n\n<h2>How to Exercise Your Right of Withdrawal<\/h2>\n\n<p>\nTo exercise your right of withdrawal, please notify us of your decision through a clear statement sent by email or post.\n<\/p>\n\n<p>\nPrinzen Sweets<br>\nAnas Shehadeh<br>\nBreitstra\u00dfe 11<br>\n66116 Saarbr\u00fccken<br>\nGermany<br>\nEmail: <a href=\"mailto:info@prinzensweets.de\">info@prinzensweets.de<\/a>\n<\/p>\n\n<p>\nYou may use the withdrawal form provided below, although this is not mandatory.\n<\/p>\n\n<h2>Effects of Withdrawal<\/h2>\n\n<ul>\n<li>We will reimburse all payments received from you, including standard delivery costs, within 14 days of receiving your withdrawal request.<\/li>\n<li>Refunds will be made using the same payment method used for the original transaction unless otherwise agreed.<\/li>\n<li>We may withhold reimbursement until we have received the returned goods or proof that they have been sent back.<\/li>\n<li>You must return the goods without undue delay and no later than 14 days after notifying us of your withdrawal.<\/li>\n<li>The direct cost of returning the goods is the responsibility of the customer.<\/li>\n<\/ul>\n\n<h2>Exceptions to the Right of Withdrawal<\/h2>\n\n<p>\nThe right of withdrawal does not apply to:\n<\/p>\n\n<ul>\n<li>Goods that are liable to deteriorate or expire rapidly, including certain food and confectionery products.<\/li>\n<li>Sealed goods that are not suitable for return for health protection or hygiene reasons if the seal has been removed after delivery.<\/li>\n<li>Products that have been custom-made or personalized according to the customer&#8217;s specifications.<\/li>\n<\/ul>\n\n<h2>Model Withdrawal Form<\/h2>\n\n<pre>\nIf you wish to withdraw from the contract, please complete and return this form to:\n\nPrinzen Sweets\nAnas Shehadeh\nBreitstra\u00dfe 11\n66116 Saarbr\u00fccken\nGermany\n\nEmail: info@prinzensweets.de\n\nI\/We hereby give notice that I\/We withdraw from my\/our contract of sale for the following goods:\n\n_____________________________________________________\n\nOrder date: _________________________________________\n\nDate received: ______________________________________\n\nCustomer name: ______________________________________\n\nAddress: ____________________________________________\n\nSignature (only required if submitted on paper):\n\n_____________________________________________________\n\nDate: _______________________________________________\n<\/pre>\n\n<h2>Contact Us<\/h2>\n\n<p>\nIf you have any questions regarding returns, refunds, or withdrawals, please contact our customer support team:\n<\/p>\n\n<p>\nPhone: 0176 89501155<br>\nEmail: <a href=\"mailto:info@prinzensweets.de\">info@prinzensweets.de<\/a>\n<\/p>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns &#038; Refund Policy This Returns &#038; Refund Policy applies to all orders placed through our online store, Prinzen Sweets.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12235","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/prinzensweets.de\/en\/wp-json\/wp\/v2\/pages\/12235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prinzensweets.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prinzensweets.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prinzensweets.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prinzensweets.de\/en\/wp-json\/wp\/v2\/comments?post=12235"}],"version-history":[{"count":4,"href":"https:\/\/prinzensweets.de\/en\/wp-json\/wp\/v2\/pages\/12235\/revisions"}],"predecessor-version":[{"id":13006,"href":"https:\/\/prinzensweets.de\/en\/wp-json\/wp\/v2\/pages\/12235\/revisions\/13006"}],"wp:attachment":[{"href":"https:\/\/prinzensweets.de\/en\/wp-json\/wp\/v2\/media?parent=12235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}